-- Letter to Customers
Your every kind 5 stars feedback to us is the greatest support and trust on Hotrose.If you feel not happy to our products or our service, pls kindly leave a message to us about what is the problem.made you inconvenient replaced of the neutral or negative feedback or open a dispute on the site.Because of your inadvertent feedback may let our shop never come back again and regret to do better in the future.Thanks for having customer like you, Hotrose will do better and better.
1.We accept Alipay,West Union,TT. All major credit card are accepted through secure payment processor ESCROW.
2.Payment must be made within 7 days of order.
3. If you can\\\'t checkout immediately after auction close, please wait for a few minutes
4. If you have any problem ,please let us know,we will help you to solv that problem.
-- Small Order Qty
Im a reseller, I would like to buy many pcs of your item, what is the wholesale price?
PS: If you would like to buy a large quantity, pls contact our service member, we will give you the best price.
1.We Will Ship out your order via China Post Air Mail For Free Shipping.
2.We supply WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
3. Orders processed timely after the payment verification.
4. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays.
Transit times may vary, particularly during the holiday season.
6. If you have not received your shipment within 30 days (China post air mail :60days), please contact us. We will track the shipment and get back to you as soon as possible.
7. Delivery Time:
Is there any Tracking Number for my item?
Yes,we ship every order with their Tracking Number, and you can view the shipment status on the correspongding website.
-- Contact Us
Welcome to contact us by Email or Trademanager if there is any question or requiremnets. All messages or email will be replied within 24 hours on working days if you dont get our reply pls kindly check your mail box maybe it is in your junk box, or pls resend us again.